Refund policy
Return & Refund Policy — Truly Thoughtful Garage
At Truly Thoughtful Garage, we carefully source and inspect each product to ensure it meets our quality standards before it ships. Because many of our items are automotive tools, accessories, and maintenance products, all sales are final.
No Returns or Refunds
We do not accept returns, exchanges, or refunds once an order has been placed and shipped. Please review your cart and product details carefully before completing your purchase.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. Include clear photos of the product and packaging so we can review the issue. If approved, we will provide a replacement at no additional cost. Refunds will not be issued.
Shipping Delays
Truly Thoughtful Garage is not responsible for shipping delays caused by carriers, weather conditions, holidays, or other circumstances beyond our control.
Contact Us
If you have questions about a product or your order, our team is here to help. Please reach out through our contact page, and we’ll respond as soon as possible.
Thank you for supporting Truly Thoughtful Garage